Frequently Asked Questions:
Frequently Asked Questions:
Do I need to do anything prior to the technician arriving for my scheduled service?
Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up items from the floor in areas you want cleaned such plants, trash cans, toys, etc...
Do I have to move furniture?
This is optional. You do not need to move furniture unless you want us to clean underneath. If items such us nightstands, beds, TV stands, cabinets, dressers, book cases, etc...have not been moved we would clean around it.
Can you guarantee stain removal?
Usually we remove all of the stains from the furniture or carpet but is not always possible. Some stains are permanent, specially those that have been there for a while and may not be removable.
How long will the job take?
There is no specific amount of time used for any particular item. Time can vary but most jobs normally take from 2 - 3 hours. The time it takes to complete the job depends on the condition of the carpet or furniture and the number of items to be cleaned.
How long does it take to Dry?
Normally all carpet and upholstery cleaning takes form 8 - 24 hours to dry. This depends on several factors such as temperature, ventilation and humidity of the room as well as the thickness and type of material of the item.
Carpets: 8 - 20 hours
Upholstery: 8 - 24 hours
Area Rugs: 10 - 20 hours
Mattresses: Up to 24 hours
When will I be able to walk on my floors after carpet cleaning?
It's best to allow drying time of 6 - 8 hours before you can walk on your carpet. It's best to wait 2 days before placing heavy furniture back onto the carpet if not using blocks.
Do you provide APO facilities for Area Rug cleaning?
No. We do all our area rug cleaning at our customers homes or commercial spaces.
Do you do carpet repairs?
No. We only provide cleaning services.